Yardley Green Medical Centre

I last went there when I had an ongoing headache and they sorted out some medication for my acne. They're good you know.

I nearly died there. I told them I felt faint. I passed out and they tried to put me in the room to hide it from the other patients. My husband told them to call an ambulance.

They are okay. Good doctor and I have been happy there.

Can’t always get an appointment, I have to call early in the morning but rarely get a same day appointment. Doctors and reception staff are good but just getting an appointment is a challenge.

They're hard to get hold of. You call and they only talk to you over the phone after the receptionist decides if you can or need to see a GP. Then they call you and say you need to come in if there are appointments available. It's so hard and you wait a long time on the phone. You call when they say to in the morning or afternoon, and then there are no appointments.

They're okay. They changed a fair bit over covid, it was more electronic and over the phone consultations. It's not great when it's a physical problem and you want to show them something. It's always over the phone appointments now, could do with seeing them face to face or even being offered the option.

Can’t get appointments, all gone by 8am. Supposed to call back in 3 days but it took them 7 days. I am not happy with the service.

Okay, you ring up and take a gamble to get an appointment, it's best to ring earlier. Always leave my number and they'll call if they have any cancellations.

They are good, today we have an appointment at the doctors and its good to get appointments. We don't wait a long time.

Accessing them is good but it does take a long time on the phones. Sometimes me, my mom and dad take turns to call them so at least one of will get through to get an appointment. I am currently waiting for a letter from the GP as I am waiting to be referred to a gender clinic as the one I currently use is being closed down. It has been a 2 year process and they are meant to be referring me to the one in Nottingham but I am waiting to hear from them.