We responded to the Care Quality Commission’s proposals to reform inspection and ratings frameworks, emphasising clarity, transparency, and strong public engagement.

In recent months, we’ve been listening to your experiences across Birmingham and Solihull, and turning what you tell us into real improvements in health and care.

With the independence of patient voice under threat, your feedback matters more than ever.

Earlier this year, women in Solihull told Healthwatch about the challenges they faced getting support for menopause. Their feedback has already driven real change.

Now, thanks to their feedback, NHS teams and local partners are taking clear steps to improve care.