OHP - Ridgacre House Surgery

Hit and miss. Some GPs are really good and they care. Some of them make you question it. I had a recent experience with my 5 year old that has a cortisol deficiency. I had her checked as she hadn't grown. The first GP was wonderful and contacted the Children's. They told me to arrange a follow up and get bloods done. I arranged for the same doctor and when I got there it was a different one who didn't have a clue what the history was or why my daughter was there. They didn't read previous notes, I found her really unhelpful.

Really good and never had any problems. I find it surprisingly easy to get appointments for myself and daughter. They prioritise children. Really really good.

A lot more GPs available, lots more options. Very good communication. I have used their online system. After hearing my symptoms over the telephone they arranged a non urgent appointment within 3 days. I find them brilliant.

Very helpful and caring staff. Always very helpful. We can get appointments very easily.

I have got a wonderful GP. She listens to our concerns and provides excellent support.

They called us for our covid and flu vaccinations on time. The reception team are always helpful.

They have taken great care of my son, all of his vaccinations were on time and I can get appointments for him straight away.

Excellent appointment system, you can get the same day very easily now.

I have received excellent care from the GPs and nurses. Since covid it has been more difficult to get appointments. Reception staff do their best to get you one if possible.

A great GP practice. They see my son when needs be. They make appointments which you can wait a while for.