OHP - Ridgacre House Surgery

You can can send them a message on their website and they get back to you almost straight away. So responsive and care for my mom so well.

Very difficult to get appointments and on the same day. The line is always engaged and by the time you get through all of the appointments are gone.

I am very happy and satisfied with the care and support provided.

I manage to get same day appointments. The consultations were over the phone.

A really good GP, no problems with them. I can get appointments when needed.

I have no concerns with them or my GP. When I call they answer. The people who say they don't get answers from their GP are those that ask ten questions. You can only ask about 1 at a time. My GP is about 8 minutes walk and when I can't get through, I take a walk there. I tell my friends to ask the right questions and you will get positive responses.

I have to wait for hours on the phone to get an appointment. The GP and nurses are very helpful.

The reception staff need proper training in communication. They're rude.

They will come out to me when I need them and they're quite good. They listen and give me medication.

GP service since adopting online triage is very good, easy to get an appointment.