Heartlands Hospital
Feedback Rating
Based on 1417 reviews
Reviews (1417)
The care was good
July 29, 2025
18 months ago I had a heart attack and they took care of me. The care was good but I don't remember too much of it. I don't remember it being bad though.
The care was good
July 29, 2025
There for 2 weeks after I had stroke, the care was okay, they were okay the staff were.
Discharged myself
Discharge lounge/ discharge team
July 29, 2025
I was transferred after 6 weeks to Heartlands where I stayed for a further 2 weeks whilst waiting to get to Moseley Hall. In the end I discharged myself as they couldn't tell me what was going on, how long it would take or anything about the care package until I went to discharge ward.
Not great but could have been worse
July 29, 2025
I fell over and put my hand out. It didn't appear straight away but the next day it was much worse. I had fractured my left arm and had to stay there. The care has been good, the place wasn't great but it could have been worse.
Slept in a chair and no care given
Stroke services
July 29, 2025
I had mini strokes and slept in a chair there for 24 hours. I didn't see the doctor until the day after. If it hadn't been for my wife I wouldn't have been cared for.
A good service
July 29, 2025
At the diabetes clinic and was given a patch for the first 14 days. We were told we have to go to the hospital for tests and not a GP which is a faff but they do give a good service.
Not good aftercare
unknown
July 29, 2025
The aftercare at Heartlands has not been very good. I should have been having an appointment every 3 months or going to a group but I haven't had any phone calls in that time. It's the pressures of staffing I think.
Very busy but good staff
Maternity
July 22, 2025
The waiting area seats at maternity are very hard. The hospital is very busy but the staff are good.
I had a bad experience
Maternity
July 22, 2025
It was okay during appointments but after my delivery I developed an infection and ended up staying for 10 days. It was during covid and I didn't find them helpful. I had a bad experience.
Brilliant consultant
July 22, 2025
I was seen on time by my consultant some 3 weeks ago. They were brilliant. Very good.
