Heartlands Hospital
Feedback Rating
Based on 1417 reviews
Reviews (1417)
Happy with service
September 24, 2025
It was all alright, they told me to go back to my GP to follow up with them once I was discharged which I was happy with.
Fantastic inpatient cardiac care
Cardiology/heart medicine
September 22, 2025
I was brought here in an ambulance when I had a heart attack. I stayed on ward 9 for 2 nights and the care was fantastic. The follow on care has also been very good.
Seen quickly for foot injury
Accident and emergency services
September 22, 2025
I came here for a foot injury and was seen quickly. I was in and out in a couple of hours.
Care on ward 5 wasn't great
September 22, 2025
I was brought to ward 5 from A&E and the care wasn't that great. I had to wait an hour for them to prescribe paracetamol when I was in a lot of pain. They then booked me in for an ultrasound as an outpatient.
Lost blood test results after long A&E wait
Accident and emergency services
September 22, 2025
I spent 6 hours waiting in A&E then they lost my blood test results and had to repeat it. It was a really uncomfortable experience.
Difficult to park but good diabetes care
Diabetes care
September 22, 2025
I have visited this hospital on several occasions to help manage my diabetes. I find it very difficult to park which is a real issue but the appointments themselves go very well.
Good antenatal clinic but can wait a while
Maternity
September 22, 2025
My antenatal experience here was good and the staff were nice. You can wait a while for appointments but it's close to home and the new clinic is nice.
Excellent care
September 22, 2025
My Grandma has recently been discharged from a cardiac ward at Heartlands Hospital. She'd had a heart attack. The care and treatment my Grandma received was very good. She was very well cared for by lovely staff, doctors and nurses, and I am so happy that she is on the mend and back at home.
Lack of basic care on wards
September 22, 2025
My dad was admitted to Heartlands Hospital and was very unwell. His bed was soiled and it took ages for the staff to move him from the bed to a chair. He was then left for hours in the chair, despite being so unwell, because no one cleaned and changed the bed. We were furious when we got to the hospital and realised how he had been left in that chair for so long. It was awful.
20 hour wait in A&E
September 22, 2025
My experience of Heartlands Hospital A&E department was awful. I visited due to a leg/knee problem and was in agony. I waited for over 20 hours sat in a hard chair. It really was the most awful experience.
