Birmingham Women's Hospital
Feedback Rating
Based on 1653 reviews
Reviews (1653)
Things went wrong - no support
Maternity
December 23, 2021
We're waiting for an appointment to discuss what went wrong throughout my daughters pregnancy.
She wasn't diagnosed with pre eclampsia until she had an emergency C section. She also had sepsis. They said she was dialated by 9cm but she wasn't.
We have tried to complain, and not knowing how to do this, we spoke to the local GP, who requested a consultation with the midwife.
I feel they didn't treat my daughter well due to being autistic and deaf. She hasn't been given the support, so I have had to jump in to help. Staff accused my daughter of being neglectful due to not breastfeeding but she wasn't able to hear due to being deaf.
She wasn't diagnosed with pre eclampsia until she had an emergency C section. She also had sepsis. They said she was dialated by 9cm but she wasn't.
We have tried to complain, and not knowing how to do this, we spoke to the local GP, who requested a consultation with the midwife.
I feel they didn't treat my daughter well due to being autistic and deaf. She hasn't been given the support, so I have had to jump in to help. Staff accused my daughter of being neglectful due to not breastfeeding but she wasn't able to hear due to being deaf.
Very good
December 23, 2021
Covid restrictions in place were very good. Whole experience and information has been very good.
Parking could be better.
Early Pregnancy Unit.
Parking could be better.
Early Pregnancy Unit.
Good experience
Maternity
December 23, 2021
The journey was explained and now know where to go.
Very clean hospital - covid procedures very good.
TV channels - only had one channel
Parking is a problem - nearly was later due to no parking.
Very clean hospital - covid procedures very good.
TV channels - only had one channel
Parking is a problem - nearly was later due to no parking.
No wait
Gynaecology
December 23, 2021
Arrived at appointment on time and was seen straight away. Other visits, more in the afternoon, I've had to wait for over an hour.
Made to wait separately from my wife
Imaging
December 23, 2021
Came to the hospital to have a scan with my wife. Wasn't allowed to wait in the main waiting room. Had to wait in the canteen and wait for a phone call when I was allowed to go into the scan.
Couldn't see the point as wife and I are in the same bubble.
Couldn't see the point as wife and I are in the same bubble.
Waiting times better in the morning
Imaging
December 23, 2021
First thing in the morning scans don't have any waiting times. The last time we were here we waiting over an hour and the appointment was in the afternoon.
The cost of the car park can be expensive So we reckon we have spent £20 on car parking and that is just for 2 appointments. We are having baby so we can't afford that extra cost. Staff have been amazing.
The cost of the car park can be expensive So we reckon we have spent £20 on car parking and that is just for 2 appointments. We are having baby so we can't afford that extra cost. Staff have been amazing.
Bit worried
Imaging
December 23, 2021
Felt a bit worried being in the room so small for a scan, because of covid. Everyone wore masks but didn't know how clean the room is and how often.
Fab staff
Maternity
December 23, 2021
Wasn't expected to come in today but they fitted us in and were so friendly and helpful.
Birthing suite
Birthing suite
Staff are polite to patients
Maternity
December 23, 2021
Staff ask patients questions and listen to the responses
Good level of care
Triage could do with more staff as queues are long and outpatients wait very long times to see staff.
Often very busy with limited doctors and midwifes.
Good level of care
Triage could do with more staff as queues are long and outpatients wait very long times to see staff.
Often very busy with limited doctors and midwifes.
Could be better
Maternity
December 23, 2021
Warm welcome
Orientation could do with some improvement
Ward logistics not readily available could be better arranged so they can be readily available.
Understaffed.
Orientation could do with some improvement
Ward logistics not readily available could be better arranged so they can be readily available.
Understaffed.
