Birmingham Women's Hospital

Feedback Rating

Based on 1653 reviews
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NHS patients accepted

Reviews (1653)

Has been very good.

December 23, 2021
The women's toilets need more cleaning. The rest of the service has been very good. Wasn't allowed husband due to covid, but understand this.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

Great

Imaging
December 23, 2021
Last scan very clear information all through the process. Wasn't informed about the Badger app though, would like to know more. Need to ask for more feedback about the waiting areas as they have changed due to covid restructuring.
J Hossain

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

Knock on effect

December 23, 2021
Tested for covid before entering the ward. Parking was all full. Things were running late and there was a knock on effect with 2 appointments which made it more stressful.
Holly

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

Late appointment

December 23, 2021
Appointment was at 11am and wasn't seen until after 12pm. They said the reason for being late was due to covid and parking.
Baby clinic
Jane

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

Quick service

December 23, 2021
Friendly staff. Husband had to wait in the canteen area, but then was called in for scan. Didn't understand why.
Jane

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

Sometimes long waits

December 23, 2021
Today was quick service and didn't have to wait, but other times had to wait for over an hour. This was the afternoon when we had to wait.
Claire

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

More signage needed

Imaging
December 23, 2021
Could do with better signs when you enter the building. Took a while to find the department. Rest of the service was brill. Staff were so friendly.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

Busy

December 23, 2021
Arrived 15 minutes early and wasn't allowed in until 5 minutes before the time slot. Had to wait in canteen area which was full the time - all covid waiting areas took by other people.
Genetics
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

I couldn't find the department in time.

Gynaecology
December 22, 2021
Better sign posting for all the departments can help patients reach for there appointments in time. I was fifteen mins late because I couldn't find the department in time.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

Appointment letter had all the information

Imaging
December 22, 2021
Appointment letter had all the information even Covid Information. Chose sitting with wife in the scan waiting room as it wasn't busy in the morning.
Anonymous

Reply from Birmingham Women\'s Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.

Provider responded

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Birmingham Women's Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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