Reviews (1606)

Better than most places.

August 1, 2024
It's okay, better than most places.
Anonymous

Okay

Outpatients
August 1, 2024
It's okay for blood tests.
Anonymous

Look after us

August 1, 2024
They really look after us here.
Anonymous

Okay

August 1, 2024
This is my first time here. It's been okay.
Anonymous

Very busy and long waits

Accident and emergency services
August 1, 2024
Very busy, harder to get seen here. You wait longer so would rather go somewhere else. I try to avoid them because of their waiting times. The staff are good but the wait is just too long.
Anonymous

Good communication, good explanations

Outpatients
August 1, 2024
Audiology is not too bad. Good communication about appointments. The staff are all okay and explain everything well. My son is going deaf in one ear and they try and see him regularly and keep a check on him.
Anonymous

Easy to contact

Ear Nose and Throat
August 1, 2024
We came for an appointment at ENT. They see him regularly and you can call them anytime about any concerns we have. They are easy to get in contact with.
Anonymous

Lovely staff

August 1, 2024
Came here for a sleep study last night which was fine. Went to bed at 10PM. The staff were lovely.
Anonymous

They have time for you at cardiology.

August 1, 2024
Cardiology is calm and runs on time for appointments. It's better because it is one department and not so busy, they have more time for you.
Anonymous

Chaotic and busy

Outpatients
August 1, 2024
Outpatients are chaotic, it's always busy and that affects waiting times for ENT. I don't feel that they communicate with me unless I ask. I can't wait for blood tests so I have to come back at a later date.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Children's Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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