NHS 111
Feedback Rating
Based on 489 reviews
Reviews (489)
Helpful and quick
September 16, 2024
I called and they said the minor injury unit at Solihull wasn't busy. They were very helpful and I didn't wait too long to get through to them.
Five star service
September 16, 2024
It's a five star service for people like me.
A very good service.
September 16, 2024
A very good service. The have signposted me in the right direction many times.
Got me an urgent dental appointment
September 16, 2024
They got me an emergency dental appointment at Attwood Green dental practice.
They just tell you to go somewhere else
September 3, 2024
I call them and they tell you to go to a walk in centre, you go and have to wait 4 hours. The last time I called I couldn't keep anything down as I had hyperemesis. they told me to go to the Women's hospital which I did.
They were very helpful.
September 2, 2024
I've used them a few times and they were good. On a weekend they were very good. They were very helpful.
Arranged an appointment at a walk in.
September 2, 2024
I called them and told them the details with regards my ear. They called back 2 hours later and told me to go to an appointment at Summerfield walk in for the same day.
A terrible service on this occasion
September 2, 2024
My mother in law had a heart attack and they didn't send an ambulance until the next day. Terrible service on this occasion.
Thye can be helpful.
August 27, 2024
They will tell you what to do, which can be helpful when it's something we can't do anything else for.
Took to long to get back to me so went to A&E
August 22, 2024
I rang 111 and it took hours to come back to me. I'd had an operation the day before, they took so long I just rang my daughter to take me to A&E instead.
