Reviews (489)

Very quick to arrange an appointment

September 30, 2024
They arranged an emergency dental appointment for us very quickly.
Anonymous

Arranged a dermatologist appointment

September 30, 2024
My daughter had a severe skin infection and we couldn't get a GP appointment for weeks. I called 111 and they arranged an appointment with a dermatologist within 2 days for us at Heartlands.
Anonymous

Gave me good advice

September 25, 2024
I called them when I had a bad chest infection, they told me to see my GP as soon as possible. They gave me good advice.
Ryan

It shouldn't have to come to calling them

September 24, 2024
I called them and they gave me an appointment and everything but it shouldn't come to that, you have to go through them to get a GP appointment. Taking away services from people who need it.
Anonymous

Very helpful

September 23, 2024
They arranged dental treatment for my daughter. A very helpful service.
Anonymous

Very quick and helpful service

September 23, 2024
Very quick and helpful service. They arranged a GP appointment for us.
Anonymous

Valuable information and support

September 23, 2024
They ask too many questions but also provide valuable information and support.
Anonymous

Quite satisfactory

September 18, 2024
They were satisfactory. They get me a same day appointment. It wasn't quick to get through to them and they ask a range of questions.
Anonymous

They refer on

September 18, 2024
They get me in with the badger clinic. They can refer you on.
Anonymous

A helpful service

September 16, 2024
Very easy to reach and a helpful service.
Anonymous

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NHS 111

NHS 111 is much more than a helpline – if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one. NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

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111

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