Heartlands Hospital
Feedback Rating
Based on 1417 reviews
Reviews (1417)
Excellent
November 21, 2022
I had a hip operation, they were very good, excellent. The staff were excellent and looked after me. I have since been there for treatment for my osteoporosis where I went in for an IV drip and it was great. I have to have the treatment every 6 months.
Experience depends on staff
November 18, 2022
I wouldn't recommend anyone to give birth there. I suppose it depends on what staff you get when you're there. But it depends on the staff. The experience overall was okay, some would be nice, and they said they would look after the baby so I could get some sleep.
Rude sercretary
November 18, 2022
The secretary was very rude. When I needed help, she was not helpful. A few times I've needed a letter and she say's it is not my job to write them, and I need to always chase them.
They were not very quick with only 3 other people
unknown
November 16, 2022
They wasn't helpful
Not good at making appointments
November 14, 2022
They're not good for answering the phone or making appointments. My son has special needs and had problems with his ears and I have asked them to refer him but they will not refer him even after they said he has water in his ears.
Waiting hours for scan results
Accident and emergency services
November 13, 2022
Yesterday spent 5 hrs in heartlands, to be told suspected blood clot in leg, they gave my dad two injections i his stomach, told to return the next day as no one there to do a scan.we returned for appointed time 11am we are still waiting for a doctor to give us results 4!!!!!!!! Hrs later!!! The doctor dealing with people whent up to the ward over an hr ago!!! This is discusting unprofessional and down right unacceptable!!!.
All was fine
November 11, 2022
I was transferred to the hospital and all was fine.
Long wait
November 8, 2022
I could not get an appointment with the doctors, I was in so much pain with my back so I came to A&E and waited 8 hours and they gave me painkillers. They also referred me to Solihull hospital for a scan for January.
Disgraceful
November 8, 2022
Admitted to the hospital for a check up. Bloods were taken after a 3hr wait. Entered ward 19 waited for a further 4 hours to be seen, but then later to be told that they had to close the ward because there were no Doctors available. What an absolute disgrace of taxpayers money and the health of the patients. Is it really worth going on strike when you have not proven yourselves??
Good experience
Maternity
October 25, 2022
Really good experience when I had my son during covid. It was a C sections. I was happy - They kept me updated and helped me when I had no family there.
