Good Hope Hospital
Feedback Rating
Based on 893 reviews
Reviews (893)
Staff and care is very good
Orthopaedics
January 11, 2019
I've had to wait an hour to be seen, but I know and can see how busy they are. I've been here four times previously and overall the staff and the care is very good. The hospital is clean and tidy.
Provide quality support
Orthopaedics
January 11, 2019
I am a disabled person, and need continuous help and support. They are here to welcome me all the time, and provide quality support, help and information.
Bright clean and welcoming areas with sweet staff members
Bright clean and welcoming areas with sweet staff members
Staff are helpful but parking is a problem
Orthopaedics
January 11, 2019
Normally too busy in the waiting area, not enough seats. Staff are nice and helpful. Parking is terribly expensive. For an appointment lasting 10 minutes, it usually takes 3 hours from arriving at the hospital to leaving it.
Had to wait hours for appointment
Orthopaedics
January 11, 2019
Waited four hours for my appointment and I was given no updates from the staff in the rehab unit. I was not offered any help.
It cost me more money, car parking and having to buy food and drink from vending machines. Should be told on arrival when there are delays.
It cost me more money, car parking and having to buy food and drink from vending machines. Should be told on arrival when there are delays.
Treatment is good, but aftercare isn't
Orthopaedics
January 11, 2019
The treatment is good, but the aftercare is not always so good, and sometimes it is really bad.
The waiting time really varies, sometimes is may take up to an hour, or sometimes very fast.
The environment is very clean and tidy.
Refreshments are available nearby.
The waiting time really varies, sometimes is may take up to an hour, or sometimes very fast.
The environment is very clean and tidy.
Refreshments are available nearby.
Overall its good
unknown
January 11, 2019
Overall its good, sometimes have to wait for 15-20 mins. Very friendly, helpful doctor, offer help /nurse. Clean and tidy environment. Machines to buy snacks/coffee shops.
It's ok
Orthopaedics
January 11, 2019
I've been waiting a long time - Over 25 minutes so far.
Very friendly, the doctors give useful recommendations.
No help given though when you are waiting to be seen.
Parking is ok, and because I have a blue badge, I don't have to pay.
It's easy and convenient to get refreshments.
The hospital is clean and environment is fairly great.
Very friendly, the doctors give useful recommendations.
No help given though when you are waiting to be seen.
Parking is ok, and because I have a blue badge, I don't have to pay.
It's easy and convenient to get refreshments.
The hospital is clean and environment is fairly great.
They have done very well
Accident and emergency services
January 11, 2019
They have done very well, I'd give them good marks, waiting area very small but neat and tidy with water and tea. ( I came In at 8.45 and in just 2hrs they have done all the test and medications given)
Very good service with poor parking
Treatment Center
January 11, 2019
From staff to waiting times and physical appearance of waiting area, I'd rate it 9/10 but for parking 1/10. We need more parking facilities on cheaper rates. Doctors and nurses are the best here and they try to help as much as they can.
Reception staff is very polite
Treatment Center
January 11, 2019
Reception staff is very polite. This place is clean & spotless, staff members on previous visits have always been very helpful.
