Good Hope Hospital
Feedback Rating
Based on 893 reviews
Reviews (893)
11 Hour Waiting
Accident and emergency services
November 16, 2022
I arrived at a&e at 5pm and was initially told that waiting time was 4-5 hours. This timeframe grew and grew. I managed to get seen by a doctor at 3.50am the following morning. I was then told I would need to wait a further 3 hours for blood test results. I have had sciatica for 4 weeks and the plastic seats were unbearable so decided to discharge myself. My partner who had driven me had had no sleep and had work an hour later. We had been there 11 hours and it would have stretched to 14 if we had waited for the results. We watched many patients discharge themselves who were desperate to be seen. We witnessed a patient collapse forward from their wheelchair in the waiting room and patients arrived after driving themselves as no ambulances were available. If we had been told at the beginning that the wait would be that long we definitely wouldn’t have stayed but I would have gone by myself the following morning. We were told there was a lack of doctors.
So helpful
Maternity
October 25, 2022
I had my son here, they were really really good. I felt really at ease, well as much as I could be!
Really felt listened to and they were so helpful especially with the feeding.
Really felt listened to and they were so helpful especially with the feeding.
Helpful
Paediatrics/children services
October 25, 2022
My son had a seizure - everything was good. They were good with my son and were helpful and kind and caring.
Mom took in with acites and sepsis
Accident and emergency services
October 23, 2022
Mom was taken in Friday night to good hope hospital with sepsis and acites ,she has very swollen stomach, it's Sunday evening now she still waiting for a drain we was told the equipment was lost and a nurse was searching the hospital for it ,then was told there is no draining equipment for her stomach in the whole NHS!!!! this is disgusting ,how do I make a complaint? IV taken videos as if anything happens to her I have proof for my solicitor.
8 hours wait
October 20, 2022
Nightmare if you go to A&E at night or on weekends. Be ready for at least 8 hours wait.
Brilliant
October 7, 2022
I had a follow up appointment from 6 weeks ago, they did a vision test and all was okay. Good Hope is brilliant.
They were good
October 7, 2022
They were good. I had a fit and went to pay for goods and the next minute there were people all around me. They called an ambulance and they took me to the hospital.
Not very nice
October 3, 2022
Not very nice, not very nice at all. Ambulances and hospitals worry me.
Had to wait a long time
October 3, 2022
I was happy about going to the doctors at the hospital, but I had to wait a long time.
They are nice
October 3, 2022
I went here and they found out I have gallstones and they're taking them out next week at 8am. They are nice.
