College Green Medical Practice - OHP
Feedback Rating
Based on 354 reviews
Reviews (354)
Not good
October 9, 2022
Following my GP's appointment, I had to give blood tests for which I had to book a different date. I went for repeated Blood tests on 3 different occasions for the same test but every time no results. On inquiry, the receptionist gave the reasons as blood sample lost or insufficient sample. When I called them after a few weeks to check on my last results, they called for a repeat test again towards the end of October which is ridiculous. On questioning, the receptionist said mistakes do happen. Mistakes happening repeatedly is an unacceptable excuse. This has been a very bad experience.
Treat without diagnosis
October 3, 2022
Neither GP took the history - one looked and said eczema - the other prescribed betnovate for lesions that were already healing without a diagnosis. The second one also prescribed a drug for cold hands and feet, which is primarily used for lowering blood pressure when I had just returned a BP machine and results for monitoring due to low blood pressure. There was no discussion of blood pressure. There was no discussion of the history of the lesions that were atypical and not eczema.
Really impressed
September 30, 2022
Only just moved there, really impressed. Went there the other day for face for face appointment.
Used to be great before the merge
September 30, 2022
Used to be great before the merge. Staff are nice, but think they have got too many surgeries together. Usually not too bad. They don’t see face to face.
Very difficult to get an appointment
September 30, 2022
I don’t feel like I am heard, very difficult to get an appointment.
Recent consultations
July 28, 2022
Two recent GP consultations. Both were professional, supportive and non judgemental. A medical student that took a recent blood test - very helpful. Receptionists who have recently been very helpful.
Can get appointments
July 26, 2022
They're now part of a partnership with other GP's in the area. I am able to get through on the phones to make an appointment.
Do not know who you are seeing
July 12, 2022
They are not very good, you see someone different every time you go. But they are doing face to face appointments.
Helpful and understanding
June 22, 2022
I have had 83 years of outstanding service during the Surgery being Granton based in Middleton Hall Road. For me personally the service continues at College Green which is some distance further but I am pleased I have stayed with them. The Receptionists are patient and pleasant and over the past few weeks have done everything to ensure that I am given the appointments specified by the Nurse. Indeed, when I first phoned with my particular problem a Senior Doctor phoned me and asked if I could "pop along" there and then ! I was amazed and of course delighted. They are doing their very best and I hope I can look foward to this standard continuing.
You can get a phone appointment same day
May 31, 2022
You can usually get a phone appointment the same or next day. My husband is bedridden, we live very close to the surgery but they don't always visit him. We were told a health visitor would come and give him a blood test but when she came she put a bandage on his big toe.
I need a new hip and I am worried about his care if I go into hospital. The care at home will change if the appointment is put off. I don't mind paying once but I don't want to pay several times.
I need a new hip and I am worried about his care if I go into hospital. The care at home will change if the appointment is put off. I don't mind paying once but I don't want to pay several times.
