College Green Medical Practice - OHP

Due to severe pain, the hospital advised to get an expedite letter from the GP. After five months of chasing the practice countless times it turned out still nothing has ever been ever sent. And then after 10 minutes you get kicked out from your appointment although the ten minutes were just chasing up the work they didn’t do in the first place. Then you’re being asked to understand that GPs are busy, who understands that I am in severe pain for months and passed around like a parcel! Every day is a struggle with the pain, and yet still you have to work to pay the bills and after 10 minutes you’re told to leave and come again. Feeling really hopeless.

Rubbish service received. I don't even go there at all. I prefer going to A&E at Heartlands or the QE.

It's not good. Before when the GP was Boundary Road they were friendly and could get appointments on the day. Now you have to wait 2 to 3 weeks for an appointment and it's hard to see my own GP. I think it is because it's a bigger place and there's more people. They also train young doctors which could explain things but they have got to learn.

No appointments at all and reception staff are very rude. They don't want you to to come to the surgery to see the GP.

Getting an appointment is the hardest part but the GP's are excellent.

They are very efficient and get back to you very quickly.

Because you do everything online, you can book appointments 3 weeks in advance. The GP organise flu vaccines and then they offered the covid vaccine at the same time. All was very good. They are well organised.

They are very good. If I am not feeling good, they give me an appointment on the same day. They send my prescription to the chemist and they deliver it to me. They always try to find out what is wrong with me if I am not feeling well.

A very nice and gentle doctor. Always very helpful and supportive. I can get appointments easily.

We can get appointments very easily all of the time. I would give them 5 stars.