Birmingham Community Healthcare NHS Trust
Feedback Rating
Based on 83 reviews
Reviews (83)
Bad communication
August 7, 2023
The complex care team were not good with us. The carers were nice but the management was not good at all. They didn't send carers, didn't communicate with us and wouldn't send carers for weeks. I have another child that I have to take to school and they wouldn't let me know, they just weren't good.
It was a struggle to get GP to send nurse
July 21, 2023
To get 17 staples out had to wait for 14 days for district nurse. It was a struggle to get GP send one out. So much backwards and forward with both hips. They told me to come down, they did come out and they were brilliant, but lack of communication between the teams.
District nurse reacted quickly
March 15, 2023
They sent a district nurse out to me, she was fantastic. My blood pressure was up so they sent an ambulance. The nurse reacted quickly.
They were really good
February 28, 2023
Community nurses will come out to see them. They were really good. Really helpful.
Really good
February 16, 2023
The nurses are very good. came out to my home, really good.
nurse could only do them on certain days
January 30, 2023
Come out to administer injections. They referred me to QE for a scan, but they could not do one for 10 days. They said I would need to go to QE after few days to have an injection as nurse could only do them on certain days.
Did not see a health visitor for a long time
Paediatrics/children services
October 25, 2022
Haven't seen a health visitor until son was 2.5 years old - did 1 year old review on the phone, should be able to see them earlier to do reviews and give info. Not much awareness on sepsis in children considering they're high risk. Having more information on signs and symptoms.
Reassuring
Paediatrics/children services
October 19, 2022
I recently had a daughter and the midwife and health visitor came out. She was brilliant. She also weighed my older son and gave me that reassurance I needed.
Shocking health visitor care
Paediatrics/children services
October 19, 2022
Never had a health visitor or midwife come to the house for my son who is now two. His care has been shocking. 1 year review and 2 year review were both over the telephone.
This approach is not helpful at all
September 15, 2022
Physiotherapy support should be on regular basis not only by showing pictures of what to do and then see you after a month. This approach is not helpful at all.
