Birmingham Community Healthcare NHS Trust

Feedback Rating

Based on 83 reviews
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NHS patients accepted

Reviews (83)

Fantastic

Occupational therapy services
August 6, 2025
The OT clinic ordered us a walking stick and was there 2 days later. Fantastic in there, brilliant.
Anonymous

The system is overloaded

Paediatrics/children services
August 5, 2025
I waited 2 years to get a diagnosis for ADHD. The system is blocked because it's overloaded. I can't even get them tablets.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for taking the time to tell us about your experience with Birmingham Community Healthcare. If you'd like us to look into this in more detail, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team

Provider responded

Good and helpful service

Outpatients
July 29, 2025
Good for rehab. Very good and helpful service.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback about Birmingham Community Healthcare, it's very much appreciated. If you'd like to tell us about the service and team you saw so that we can share your comments with staff, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team

Provider responded

No follow up

Paediatrics/children services
June 18, 2025
After a year and a half we got an appointment which was a phone call which wasn't very helpful. There has been no follow up since.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback, and we're very sorry that your experience with a Birmingham Community Healthcare service was not a positive one. If you'd like to tell us more about the service so that we can look into this for you, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team

Provider responded

Very good

Outpatients
May 13, 2025
Very good, no problems with them. I haven't been for a few months but they're okay, very good.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback about Birmingham Community Healthcare, it's really appreciated. If you'd like to tell us more about the service you saw, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team

Provider responded

Brilliant

Outpatients
May 13, 2025
Brilliant. I have been on a waiting list for 4 years because of covid. They explained well and booked me in and spoke through everything.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you so much for taking the time to tell us about your experience with one of Birmingham Community Healthcare's services. If you'd like to tell us about the specific service you saw so that we can share this with the staff, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team

Provider responded

Very helpful

Outpatients
May 7, 2025
Very helpful and explain everything well. Follow up was also booked.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback about Birmingham Community Healthcare, we really appreciate it. If you'd like to tell us more about the service you saw so that we can share this with the staff, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team

Provider responded

No help

Paediatrics/children services
April 15, 2025
They haven't been good for my son who needs specialist help. Not very good.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback, and we're very sorry that your experience has not been positive. Please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net so that we can ask the specific service to look into this further.

Patient Experience Team

Provider responded

Not heard a thing

Paediatrics/children services
April 15, 2025
Not heard anything back about assessment.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback. Please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net so that we can ask the specific service to look into this in more detail for you.

Patient Experience Team

Provider responded

Too long to wait for assesssments

Paediatrics/children services
April 15, 2025
The waiting list is too long and you don't always get accepted.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback. If you'd like to tell us more about the service you are on the waiting list for, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team

Provider responded

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Birmingham Community Healthcare NHS Trust

Contact

0121 466 7010

3 Priestly Wharf
Holt Street
Birmingham
West Midlands
B7 4BN

Location

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