Reviews (1606)

Brilliant care

Paediatrics/children services
February 26, 2025
Brilliant treatment at paediatrics. The care and advice regarding my son's growth and development is brilliant.
Anonymous

Can't fault A&E

Accident and emergency services
February 26, 2025
I can't fault A&E. It's better than outpatients. At least they provide medication and try to diagnose the problem.
Anonymous

Lack of diagnosis

Outpatients
February 26, 2025
The have done tests 7 times now and still unsure what to do. Complete lack of care and diagnosis.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

No diagnosis

Ear Nose and Throat
February 26, 2025
We have visited ENT 10 times and still there is no diagnosis.
Anonymous

Reply from Birmingham Children\'s Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Excellent pharmacy and facilities

Outpatients
February 26, 2025
The pharmacy provides a 5 star service with excellent customer service. The facilities at the hospital are excellent and so too are the staff. The parking is horrible as it can take a while to find parking.
Anonymous

Excellent

Accident and emergency services
February 26, 2025
It was busy at A&E but my son was seen twice in two hours by a nurse for initial assessments and gave him pain relief. After two hours the doctor provided excellent treatment.
Anonymous

Great help at ENT

Ear Nose and Throat
February 26, 2025
The referral here was quick and the ENT consultant was great help. The medication is also working well for my son.
Anonymous

Excellent treatment

Outpatients
February 26, 2025
Excellent dental treatment provided over the years. I have been referred to the dental hospital now.
Anonymous

Dispensing medication is quick

February 26, 2025
Always very quick in dispensing medication. It took 15 minutes last time.
Anonymous

Engaging staff

Radiology
February 26, 2025
I have had scans at radiology and the staff engage very well with the patients.
Anonymous

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Birmingham Children's Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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