Ashfield Surgery
Feedback Rating
Based on 84 reviews
Reviews (84)
Terrible booking process and reception
May 21, 2018
Terrible reception and appointment booking process. You have to call to make an appointment at either 08:30 or 14:00, at which time it will take multiple attempts to be connected because the line will be busy. When you do get through to the line you will be the 9th in the queue. The last time I called to make an appointment, I called, as requested at 08:30 and I was told that they only had emergency appointments left. I complained about this and it very much fell on deaf ears, the receptionist couldn't have cared less. Today I called again to make an appointment and the receptionist said to a colleague in the background (while I was still on the phone! ) "I've got him again".
Highly unprofessional and rude reception with a very old fashioned booking process.
If you're lucky enough to get an appointment with a doctor, I have been satisfied with the service, however, I cannot recommend this surgery because of the rude reception and terrible booking procedures.
Highly unprofessional and rude reception with a very old fashioned booking process.
If you're lucky enough to get an appointment with a doctor, I have been satisfied with the service, however, I cannot recommend this surgery because of the rude reception and terrible booking procedures.
GP has always been good
November 22, 2017
Whenever I have had to use the service the GP has always been good and arranged any treatment necessary.
Dr are good, they pick up very quickly
August 12, 2016
Doctor picked up on something, which I was really grateful for - a lung infection which they gave me antibiotics.
Good
October 16, 2014
You can always get an appointment - but not always your doctor
