Reviews (2348)

Excellent care provided.

General Surgery
May 29, 2024
I had my hip surgery here. The care was excellent.
Anonymous

Excellent, no problems there.

May 29, 2024
No problems there. I struggle to get through to them sometimes. Information is not coming through as quickly as I would want it to but the care is excellent.
Anonymous

Excellent physiotherapist.

Physiotherapy
May 29, 2024
Excellent, the physiotherapist is very good and knows her stuff. I did a self referral and it took around 9 months.
Anonymous

Good

Imaging
May 28, 2024
I have had an MRI here and and x-ray and the pain management has been good so far.
Anonymous

I was given various options for treatment

May 28, 2024
I attend for fibromyalgia pain relief. It's not too bad. I only had one appointment. They did offer a range of treatments and I read up on pros and cons.
Anonymous

Excellent care and treatment

General Surgery
May 28, 2024
My dad had his hip replacement here. The care and treatment was second to none.
Anonymous

An excellent job at pharmacy

May 13, 2024
The pharmacy is very good here. Sometimes you wait a little bit but they do an excellent job.
Anonymous

I would recommend it to anyone

General Surgery
May 13, 2024
They treat me very good. I had my knee done and had no problems. Everyone was nice and kind to me. I would recommend it to anyone.
Anonymous

Training needed to deal with Autism

May 13, 2024
There needs to be more training for all departments and receptionists on different people and certain conditions like autism and how to deal with those people.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding your contact with the Royal Orthopaedic Hospital.
I would like to assure you that we have ongoing training programmes running at different levels for all of our staff and that training on Learning Disabilities and Autism is part of that programme. We have recently added the Oliver McGowan Part 2 training to our schedule, we would also welcome input from our patients and carers as to anything that we can do better.
Please contact the PALS department on 0121 685 4218 or roh-tr.pals@nhs,net


Provider responded

Taken great care of.

Imaging
May 13, 2024
Staff at imaging are very helpful and have taken great care of me during the scan.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the Trust and our Imaging Department.

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be in November.

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Leave your Feedback


Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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