Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 2079 reviews
Reviews (2079)
X-rays confirmed a broken shoulder
Imaging
March 11, 2025
I was eventually referred on for x-rays by my GP. X-ray confirmed that the shoulder was broken and that I would need injections on it. They did and sent my results of the x-ray to the GP.
Long waiting times at A&E
A&E
March 11, 2025
I went to A&E with a recurring problem. I arrived at 1PM, triaged but not seen or given a red band until 9PM. It was 11:30PM when I got home. At 4PM they gave me Oramorph and when I saw the nurse upstairs the pain came back and I had to be given painkillers which the doctor wouldn't give me. They told me to come back if it happens again and now I'm on a waiting list for an operation.
Nice staff at diabetes clinic
Outpatients
March 11, 2025
Everything is good at diabetes clinic. We can do checks at home and has checks at GP too. The staff here are nice and helpful.
Received very good care
A&E
March 11, 2025
My husband was taken by ambulance to this A&E as his blood pressure and blood sugars were too high, he was very unwell. They treated him well and got him stable. He received very good care.
Uncomfortable wait, but not unexpected.
A&E
March 4, 2025
Decided I needed to get treatment a.s.a.p, and no UTCs had appointments. Logging in involved standing up at the screen, and took far too long, with many repeat questions. Waited 7 hours in total. The place was full and noisy, and people were appearing from 3 different directions to call patients. No complaints whatsoever about the staff. I know they do the best they can, but there are simply not enough of them. Having to wait through the night is of course not acceptable, and is bound to make anyone feel worse. I know, however, that it is government policies which have caused this crisis.
Staff didn't sanitise properly
Ear Nose and Throat
March 4, 2025
I was an inpatient on an ENT ward. I noticed that the staff do not sanitise their hands properly and when I asked the nurse to sanitise her hand properly, she said it was none of my business.
Very long waiting times
Ear Nose and Throat
March 4, 2025
I have been waiting for ENT related surgery for the last year. It's very long waiting times.
More cohesion needed
Haematology
March 4, 2025
The care and attention of the medical staff is always superb. The problems lie in a lack of cohesion and coordination during waiting during the appointment so that the whole process runs efficiently. There were two receptionists taking details and checking patients in. (two receptionists, really? they seemed under occupied). Perhaps if there are two, one could coordinate what needs to be done. Directing a patient for blood tests for example. I had waited over an hour (appointments running late) when the consultant called me in and asked if I had had blood taken. I had not and time was wasted whilst blood was taken and tested.
Keep patients informed
March 4, 2025
Keeping patients informed as to where they are on extremely long waiting lists. Maybe a text every 12 weeks or so. It will give us hope then.
My appointment was early
Dermatology
March 4, 2025
Appointment was actually early. I was surprised I needed a minor operation but although discharged as I didn't take it up I had the option to a link to go back on books within 6 months.
