Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 2079 reviews
Reviews (2079)
Signage needs to be upgraded
August 31, 2023
Signage needs to be upgraded, on how to get around the hospital. Communication about appointment is through texts and letters. At the moments staff have been good but I have come to find out where I will be having my operation for my knee and I hope it will be at the ROH and not Heartlands. But will see.
Get seen on time
Cardiology
August 31, 2023
It's been okay, regular and I go to the heart clinic. Everything okay. Get seen on time and don't have to wait. Good hospital for me and I've always been happy.
Everything has been good
August 31, 2023
Brilliant – Podiatry and arthritis and foot clinic for diabetics. Staff, communication, surgeons and everything has been good. I can’t fault them at all. Transferred over to hospital quickly. Care at previous hospitals was shocking.
Not waiting too long
August 31, 2023
Alright, not waiting too long. Came to see podiatry - second visit today. Had to check and dress ulcer and had an x-ray on it. Well organized. Had emergency appointment. Sent from GP and seen by podiatry straight away and appointment made for the next day.
No name of a doctor or consultant on letter
August 31, 2023
Alright usually, been seen here for nerve conduction test. No name of a doctor or consultant on letter so no idea who I am waiting for. Easy to find places and always someone to tell you if you get lost.
I need to see him face to face
Oncology
August 31, 2023
Clinic appointment linked to cancer, they notify about the appointments. I come in for checkups every 6 weeks. I also come for monitoring thrombosis every 2 months. Keeping up to date with everything to ensure that treatment is working. Oncology department don’t pay for car parking. Going around looking for parking space is a nightmare which can add additional stress for patients. Oncologist and clinic nurse know I am deaf and know I need to see him face to face and will write things down on notepads.
There's always someone to direct us around.
Neurosurgery
August 31, 2023
Regularly here, neurosurgery today- really good. Was referred onto service, quick turn around. Had a physio app last week. Sent report off and had an appointment made for today. Not long got here but says there's a 1.5 hours delay to clinic. The hospital is massive and there's always someone to direct us around.
They've been okay
August 30, 2023
They're alright, been to one appointment and will go to appointment next week and see. But they were okay.
Great hospital and staff
August 29, 2023
Great hospital and staff. Communication about appointments could be better but most places are the same. Communication about my condition was not great. They have done well.
There is a delay in appointments follow up
August 25, 2023
1 month follow up after radiology and then transferred to oncology. Left in limbo when consultant left. Not having any follow up appointments after radiology or communication about recovery was hard. Results not sent to GP so could not discuss it with anyone. Eventually got hold of doctor on oncology and they have told me to go for PSA blood test and that they will arrange follow up appointment after that. But after looking at initial letter after being discharged from radiology, It says right at the bottom to contact them if a follow up appointment hadn’t been made after 3 months which makes me think that there’s a delay in appointments follow up’s usually.
