Oakleaf Medical Practice

Call in for appointment no answer was number 5 for 1 hour 10 mins so i went to the surgery very frustrated to find all the girls at the fromt were on their mobiles giggling ignoring the phone! i lost my temper and told them how disgusting this behaviour was to which the slim girl with attitude problem turned around and told me it was none of my business what they do,, i told them it is when im making an appointment for my childs mental health!!!! what was really bad i was told they were no appointments and il hav to call back tomorrow!!!

Good surgery with friendly staff.

The doctors are very attentive, but waiting times can be long; 30 minutes to an hour. (An hour in rare cases)

The new my GP app is good for booking appointments, but there aren’t always a lot of appointment slots shown on the app.

Okay

Okay

Okay

Okay

Getting appointment is easy but waiting time to be seen is always too long. No support and help provided to patients with young children.

Good experience & can recommend to family & friends.

Rude and unhelpful staff at all levels.