Oakleaf Medical Practice
Feedback Rating
Based on 62 reviews
Reviews (62)
Always had the same GP and wouldn't change.
October 12, 2023
Quite good as I see the same GP most of the time. I've always been with them and wouldn't change. It can take a while to get through but that's like most places isn't it.
They tell you to call back as they are full.
October 11, 2023
They say it's fully booked, no appointments and that I have to call back tomorrow morning. Then I call the next day, nothing. They're rubbish.
You wait ages in a queue to check in.
October 3, 2023
Rubbish. No self service check in. You wait in a queue. I can't get the doctor I want. If you want a female doctor you have to wait ages. You can't see who you want so it's not fair. No electronic sign in so you wait ages in the queue to be checked in and can end up being late for your appointments because of this. when I can't get an appointment I end up going to the walk in clinic.
Not very good.
October 3, 2023
They're not very good. Really struggle with them. Can't get appointments. Can't see the GP. No one answers so I call every day until I get an appointment.
Very good
September 12, 2023
Much better, has pharmacy right downstairs, easier to pick up prescription and can get through on phones for appointment.
Good in comparison to other practices
July 21, 2023
They're quite good in comparison to other practices, but I don't regularly have to go. See the midwife there and the appointments are quite regular and it's the same midwife every time I go.
They are good
May 30, 2023
Never had any problems or issues with them. Can get appointments fairly easily. They are good.
They don't prebook appointments
May 24, 2023
Takes ages to get through then there's no appointments. I have to physically go up to the surgery at 8:30am to be able to get an appointment and there is always a queue. If you are at the back of the queue you won't get an appointment. They don't prebook appointments and some GP's will only do over the phone appointments.
Really good
May 24, 2023
Really good, never had any issue. I actually know the doctor there it is a good service.
Positive experiences
February 7, 2023
The experiences I have had with the Medical Centre are quite positive and they have always advised me well of what to do when I need help. I called up at 8AM and I will get an appointment for that day. If not, I go to the Medical Centre myself, and seek advice.