NHS 111
Feedback Rating
Based on 489 reviews
Reviews (489)
They didn't do anything
April 8, 2025
The GP told me to call 111 when I had severe kidney pain. It took them a while to get back to me but after a few hours they called me back. They asked a lot of questions and medical history and said because I didn't have a fever they weren't going to do anything.
Not helpful
March 25, 2025
They weren't really helpful and just said go to A&E.
You get the help you need
March 19, 2025
They're the best because they give you quick explanations and someone will call you back or send you to an appointment at the walk in so you know you will get the help you need. They sent me to Summerfield urgent care.
They can't help me
March 19, 2025
I've tried them before but I don't think they're helpful with the health conditions I have as they can't refer onto hospitals for treatments or follow ups.
The best support possible
March 18, 2025
They were good, they called an ambulance. They asked questions and make sure you get the best support possible.
Booked me a next day appointment
March 12, 2025
I called them when I was having pain on my tooth. They made an appointment at the dental hospital for the next day.
The gave me good advice
March 12, 2025
I was having breathing difficulties and couldn't get a GP appointment so I called 111. They said to call an ambulance and they gave me good advice. They asked the right questions and made me think I was going to get the help I needed.
Get me an appointment
March 12, 2025
They will get you an appointment at a walk in or your own GP. They have done that on the several occasions I have used them.
They're another headache
March 11, 2025
That's another headache, they tell you to call your GP. You say this and that to them and they still don't get you an appointment. You just go round in circles. It's not helpful at all.
Answered quickly
March 11, 2025
I had a cracked tooth and they told me to go to an emergency dentist at the Scotts Arms. They answered quickly and asked questions to get me the nearest dentist for an emergency appointment.
