Newport Medical Practice
Feedback Rating
Based on 51 reviews
Reviews (51)
The worst medical practice I have seen
November 12, 2024
Incorrect prescriptions - 2x when traveling abroad was left with no medication, not answering phones - once while waiting for 40 minutes I decided to walk there while being on hold still just to see the receptionist on his phone ignoring the phone ringing - this place should be audited
Always an issue with repeat prescriptions
October 16, 2024
Always have an issue with repeat prescriptions, it takes a lot of time to get a repeat prescription.
Rude reception staff
October 16, 2024
No appointments available at all. The reception staff are rude and unhelpful.
The GPs don't listen to you at all
October 16, 2024
Very difficult to get an appointment and the GPs don't listen to you at all.
Hard to see a GP and rude reception.
October 1, 2024
No appointments at all. Very hard to see my GP. The reception staff are very rude too.
A good service
September 18, 2024
A good service and can get appointments easily.
Triaging by a receptionist
September 18, 2024
I can never get appointments. You struggle to get through and they say they will call you back and don't. They never take working into account. Triaging with a receptionist makes you feel judges. There isn't any privacy.
Good appointments but not the same GP
July 23, 2024
They give you a different doctor all of the time. If you could see the same doctor that would be better. It's not hard to get an appointment but it depends what time you call. Sometimes they give you a pharmacist appointment and that is helpful when I have seen them.
Waiting times for appointments are long.
July 22, 2024
The GP is okay. We have a serious issue, suspected cancer. I had a cough for a year and a half but it took too long for an appointment. I was then referred. The referral took too long.
I can't get through to them
July 22, 2024
I can't get through to them, no one answers the phone. It can take days to get through to them. I don't get regular appointments with them. The service is good but appointments are difficult to get.
