Reviews (127)

The online process is time consuming

August 6, 2025
I go online and click a link on their website. They let you know you know if you can get an appointment. The last time I did it they referred me to the pharmacy. I also was given an appointment for 10am once and they didn't call until 1pm when I wasn't available so I had to start the whole process again.
Anonymous

Difficult to get through on the phones

August 6, 2025
It's difficult to get through by phone. I waited two weeks to get a face to face appointment. I didn't get the outcome I wanted from one appointment discussing the results. They need to improve telephones and accessibility. More face to face appointments would be good too in a quicker amount of time.
Anonymous

I left and moved to another GP

June 18, 2025
I'm not getting anywhere with them, they didn't respond to my requests. I ended up leaving them.
Anonymous

Takes ages to reply or get a prescription

June 17, 2025
When you call they take ages to reply. They ask so many questions when trying to get a repeat prescriptions and make you wait a long time.
Anonymous

Why, they don't really care

May 22, 2025
I always want to cry when having to contact the surgery as I know they won't be able to help.
Anonymous

Its alright

April 8, 2025
I was having pain and it was hard to get an appointment. The service is alright. They don't talk much and wrap it up quickly to get to the next patient. It's mainly phone appointments too.
Anonymous

Not good

March 28, 2025
It's impossible to call and arrange an appointment
Anonymous

Everything was good.

March 11, 2025
I went for a heart check up and everything that could go wrong, did. The results were okay and everything is good.
Anonymous

Excellent online system

March 11, 2025
Excellent online appointments system and the GPs are very friendly and helpful.
Anonymous

Rude and unhelpful

March 11, 2025
They don't have any appointments and the staff are very rude and unhelpful.
Anonymous

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Enki Medical Practice

Contact

0345 111 1319

Orsborn House
55 Terrace Road
Handsworth
Birmingham
West Midlands
B19 1BP

Location

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