City Hospital
Feedback Rating
Based on 853 reviews
Reviews (853)
Lost dad's medical notes
Cardiology
August 22, 2024
The cardiology department lost the medical notes for my dad and we don't have a proper medical history for his heart treatment.
Very poor service
August 22, 2024
A very poor service provision and staff are not helpful at all.
They lost my blood samples twice
Outpatients
August 22, 2024
Twice, they have lost my blood sample and I had to go again for bloods.
More staff and better facilities needed.
Accident and emergency services
August 22, 2024
I waited 12 and a half hours in A&E, they had no beds available. They are short staffed and need to improve the facilities for patients.
An awful, uncomfortable experience in A&E
Accident and emergency services
August 13, 2024
An awful experience, I felt neglected there. I couldn't get a drink or food. The staff weren't checking in on me. I felt uncomfortable and neglected.
Good care received
August 13, 2024
I was taken to hospital by ambulance from my GP surgery. I had pneumonia. The hospital were good. I am 17 but I was put on a respiratory ward for 5 days with a lot of older patients which was quite daunting. The care was good. Being so young I didn't feel that I could speak up and advocate for myself as I was so poorly but my mom was my advocate and liaised with the staff for me.
A wonderful appointment
August 13, 2024
I went to an appointment there today and they were wonderful. I was there for an hour and they were really lovely, helpful and they answered all of the question that I had.
Awful treatment and waiting times
Ear Nose and Throat
August 13, 2024
Not very pleased with them. I waited 12 months for the appointment. Then when I went I waited one and a half hours to be called in. They looked in my nose and said there were no polyps, they looked in my ears and it really hurt so I asked them to stop and they said I had really narrow ear canals. I didn't appreciate their treatment. It was awful.
An MRI in a hut was strange
Outpatients
August 13, 2024
I went there for an MRI and it was in a hut in the back of a car park. It was difficult to access in a wheelchair and strange. I wasn't given any information beforehand that it would be there.
My appointment went well.
Cardiology
August 5, 2024
I have had ECGs and angioplasty there and it went quite well. They sent my results to the GP and a letter to myself. The hospital was easy to get around and clean too.
