Church Road Surgery

They're really good with my mental health. Whenever I feel like I'm having an issue or need to talk to someone, they're available and they will see me.

It is almost impossible to get an appointment and you can never see the same doctor. I do not like having to disclose my medical symptoms to a receptionist, and staff can be very rude and abrupt when I explain this. I just feel that its a complete lack of privacy expecting patients to divulge sensitive information to a receptionist over the telephone. Referral times can be slow and there is a lack of communication keeping patients updated.

Can get appointments . Easy to call them and get my medication from the pharmacy, always have it in stock.

Haven’t needed to go often. Rang week ago for my son who has an issue. They said we need to go to the pharmacy. They didn’t give me an appointment.

Appointments by phone are a real issue and then I go round to the GP on foot, but still get told to make an appointment by phone, or to phone back at various times of the day, which is quite worrying.

I see them when I need to see them. Sometimes it takes a long time to get through, but I only waited 5 minutes recently and they do face to face appointments. At the moment I'm on medication that I can't miss, they check my blood and always stick to appointments.

They're good, they're alright, you don't really like to think about going. So you call at 7:59am to get an appointment. Never been a time where I couldn't get an appointment and the appointments are face to face.

I can't get appointments with them. My son was on a waiting list to be referred to for development delays for over a year.

The GP's are brilliant, I never have any problems there.

Excellent