All Saints Medical Centre (MMP)

I have a complaint about them lodged with NHS England. For months they refused me a simple blood test that would have helped take the heat off a department of the QE Hospital when the hospital staff were under extreme pressure with Covid 19 patients. I was unable to have the blood test at the QE. Without the blood test, I was not able to take a certain medication that takes 3 months to build up in the system, and was without that medication for a number of months. In my view, GP practices should always support the work of hospitals when it is easy to do so.

Impossible to get an appointment online or over the phone you will wait for weeks. Then after those weeks have passed after trying everyday you will get no treatment and unsure GP’s basically guessing until the eventually sending you to A and E.

Excellent. I got text message. Same day appointment. Volunteer registering me was excellent. Sent straight through. Nurse was exceptional. I want afraid of the jab but she explained everything and I think would have been great if I had been afraid. She's made small talk while she did it to distract me. She was clearly genuinely interested in my well-being. Excellent service. I was pretty unwell for 24 hours though afterwards.

Impossible to get an appointment with any Dr over the last 2 wks.

A nurse taking my blood as part of annual health check asked a few questions about my health, and without my or the doctors knowledge ticked a couple of other boxes which led to my diagnosis of prostate cance which being caught early was successully treated - she saved my life. A later visit revealed I was actually having a heart attack, not indegestion and due to their swift treatment I was rushed to hospital and operated on within the day and now lead a full life style at 69 years young.

They have been excellent at times

Usually okay but can be difficult to get an appointment

An OK GP but hard to get appointments and their online system is very clunky.

Impossible to get an appointment. Triage appointments initially but cannot get one either. You are told to ring at 8.30 in the morning but usually, once you get through there are no appointments. You cannot book an appointment for some reason. It was hard to book appointments at this practice even before Covid.
Still waiting to speak to GP about my blood test results from September. My repeat prescription has a note to book for asthma clinic, and to have blood pressure done. Cannot book. I've had a swelling under my armpit for a few months, just wish I could get an appointment. I might have to change doctors.

Very good
Have to wait ages for an appointment - system could be better