All Saints Medical Centre (MMP)

I have many conditions and for every single one I have been let down. I attended surgery many times all said they’d referred to the pain clinic but I heard nothing, this has gone on for 4 years. Eventually I called the number on my NHS app and they said they didn’t understand why doctors kept on re-referring when they had never met me. They had been re-referring to the wrong hospital. In the meantime I am ill with the pain.
I have diabetes and have had allergic reactions to meds. Agreed Mounjaro injections but appointment for a nurse has been 2 months wait. Then they messaged my on the evening which I didn’t pick up until late and that left me no time to arrange plans for my dog. I called again another string of weeks to wait and at a different surgery, only to get to that date and it’s cancelled. I am off work for my mental health at the moment, in pain every day with my fibromyalgia and arthritis, on no meds for my diabetes and I am just at breaking point.

I never know who I'm going to see. All of the GPs are nice however the waiting time to see them isn't.

It's so hard to get an appointment. You are left waiting on the phone. By the time I get through the appointments are all gone.

Very caring and helpful GP who listens to me and always provides excellent support.

Hard to get appointments. The staff are good and it's good once you get in.

Throughout my treatment my GP was the biggest support for me. He chased the test results and the reports for me and kept me informed about everything.

The most horrible thing is calling them at 8:30 and have to wait on the line for 40 minutes to hear that they don't have any appointments left.

It is very hard to get an appointment. After covid they have been too slow to open up their doors for patients.

They're okay. I have no issues really. I see the midwife there, well I have done a couple of times but most care is at the hospital. I can usually ask questions and can normally get appointments when I need to and even when unrelated to my pregnancy. You don't always see the same GP but that is fine.

Good. Depends upon the time of day you contact them. It's packed at 8am in the morning but you will get the appointments arranged for home care. The doctor is so good, he came out to my house. If I need to see him.