Zinnia Centre

Feedback Rating

Based on 52 reviews
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NHS patients accepted

Reviews (52)

Lack of communication within the team

July 25, 2017
Same advice and same ways. This is the Second time my Spouse is under Home Treatment at Zinnia and in the space of 7 months for the same reason and there is no difference in their way or method. My Spouse is not getting any better but in some ways getting worse and i'm left to deal with it alone. Lack of communication within the team causes problems. Missed visits and changed days of visits are an issue.
Anonymous

Reply from Zinnia Centre

Our Customer Relations team are available Mondays to Fridays 8am to 8pm on 0800 953 0045. They are always able to take further details and liaise or investigate concerns on your behalf. Please do not hesitate to contact the team if they can help or support in any way.

Provider responded

It's just terrible and under staffed

May 27, 2017
i went there firm Xarupa and felt like nobody cared, the staff just didn't have chance to look after my dear son.
Vaymond Abdeuengo

Reply from Zinnia Centre

We are sorry to read your feedback regarding our Zinnia Centre. It would help us to know a little more about this situation. Our Customer Relations team are on 0800 953 0045 and can take some details and investigate your concerns.

Provider responded

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Zinnia Centre

Zinnia CMHT

Contact

0121 301 1111

100 Showell Green Lane
Sparkhill
Birmingham
West Midlands
B11 4HL

Location

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