Reviews (71)

Do their best not to see you

July 14, 2022
You can't get in there, you ring them up to make an appointment and can't get one. I feel like they do their best not to see you if they can help it.
Anonymous

See nurse for Asthma review

July 13, 2022
I visit the nurse at the surgery every 6 months for my asthma review. They're good and send out reminder letters when my appointment is due.
Anonymous

Very good

July 13, 2022
They're usually very good. Although the last time I tried to get a repeat prescription, I couldn't get through, but this is very unusual for them.
Anonymous

Reply from OHP-Wychall Lane Surgery

Dear patient,

Thank you for sharing your feedback with us. I’m very sorry to read that on this occasion that experienced issues with your repeat prescription request. We have a dedicated phone line that is open from 11-1pm dealing with requests.
You can also order prescriptions via our website: https://accurx.nhs.uk/patient-initiated/m85071 or, you can download the NHS app.

I hope the above information will assist you with future requests.

Kind regards
Jo
Wychall Lane Surgery


Provider responded

They are good

June 27, 2022
They are good and I am able to get appointments.
Anonymous

They are short of staff

June 23, 2022
Long waiting time and no appointments, they are short of staff.
Anonymous

Extremely easy

January 12, 2022
Extremely easy. My vaccination was at the surgery as a carer / front line.
Anonymous

No real urgency or care no appointments

December 20, 2021
No real urgency or care no appointments available even though my mom has been in excruciating back pain for 25 weeks happy to dish out tablets but not to diagnose and treat effectively.
Anonymous

On hold for a long time when you call

November 15, 2021
Was on hold for 27 mins, to then be told no appointments available and to ring back at 2 pm. What about those who have pay as you go phones, it's not fair! This is an ongoing problem for others too.
Anonymous

Difficult to get an appointment

August 22, 2021
Very long periods on hold and very difficult to get an appointment when you get through
Anonymous

Good

August 7, 2021
Good, can get a telephone appt easily
Anonymous

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OHP-Wychall Lane Surgery

Contact

01216282345

11 Wychall Lane
Birmingham
B38 8TE

Location

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