The Vesey Practice

It is almost impossible to get through at 8am to book an appointment to see a doctor. After weeks of trying, I got through today but it took 45 mins before I could speak to a person. It felt as if it had to be a real emergency before I could see my GP. Thankfully it was and I was booked in for a telephone consultation. The timeline was anytime after 12 and before 2pm!! I had to get my daughter from school so that she could be there although the dr didn’t even need to speak to her, just asked about her condition and asked to see her face to face for the next day, which is great but it means a morning off school now. I cannot fault the GP as he was amazing but I am very dissatisfied with the appointment system.
Prize Draw Data

Kept waiting 40 minutes only to be informed no appointments available. Next day I called again and when I tried to mention my previous waiting time I was told to get to the point re my medical issues.

Great surgery. Doctors always considerate. On many occasions they've squeezed my kids in at the end of the day so we can get eye drops etc so they aren't out of school. The practice nurses have been awesome throughout.

A very reliable doctors great practise been there since I was born and now 38 very freindly too.

No GP service now. On the phone 30 mins at a time trying to get through. Then eventually told no appointments available today try again tomorrow. Will not book any appointments in advance.

Whilst GP surgeries say they are open and business as normal, that is not strictly true. Getting a face to face appointment is difficult, not everyone has a smart phone, online booking has gone. People are in pain and suffering because GP surgeries are sending off patients rather than allowing face to face.

It's a fantastic GP service, my family are very happy with their service, professional and friendly. Thanks

Lovely doctors and nurses, but it is so difficult to make an appointment to see one of them. And the chance of seeing (or speaking on the phone to) the same doctor for a follow-up appointment is very low.

When you ring them you are about number 49 in the queue, it would be nice for them to start seeing their patients again anytime soon. Its disgusting that you can't get to see your GP anymore. I need to book a blood test but I am not prepared to wait over half an hour just to get through.

Visits to my mother at 96 were monthly and very superficial. Her weight was declining and eventually, she needed treatment for malnourishment, so she slipped through the net. There were other symptoms that we recognized afterward. The carers from BCC did not recognize these symptoms either, but I think the district nursing was primarily at fault. On one of the last visits, her weight was not even measured.