OHP - Small Heath Medical Practice

You could be in a que for a hour waiting for them to pick the phone or get cut off after 25 min saying caller 4 but waiting for anything from 30 min to a hour and on repeat reception ask you do it online when many old Asain don't have new updated phones. If you call Surgery they don't pick phone , when they do they give you a telling off and say do it online next time.

Okay

Okay

Okay

Okay

Okay

Always have time for you, friendly doctors, are extremely helpful.

Lateness, if a patient is later get sent away or asked to rebook