River Brook Medical Centre

It's really hard to get an appointment but they offer either face to face or telephone consultations. I hope they offer hybrid appointments going forward where people can have the option of having telephone consultations or face to face appointments, which is good for people who have to work.

Good service I can get appointments.

GP ok but trying to get an appointment is difficult. Unable to get through on phone.

Very good.

Excellent organization of Covid vaccine programme. All staff excellent and friendly. Everything thought of even somebody to man the outside parking with all the extra traffic

It was very efficient. Staff and vaccination volunteers were very friendly and professional in their approach.

Overall good staff and services however long wait to book appointment.

They were OK during Covid, Can't do any better.

They regularly send prescription to the local pharmacy instead to a company despite clear instructions on the computer to send to company. It takes a week to sort out with several calls all around and my son is left without milk feed for a week. Sheer incompetence

They've been great for the most part, although my doctor retired and it was months before I knew about it, so that when I called to get an appointment with her I was quite taken aback. Due to Covid I have yet to sort out of I have been given a new doctor or if I'm just passed onto whichever doctor is free when I need one. It's quite disconcerting. They just need to share more information with their patients.