Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 2079 reviews
Reviews (2079)
Excellent on ward 306
January 28, 2025
I was on ward 306 and it was brilliant. I was there for 11 days and the care was excellent. I was given carers for 5 days after discharge too.
No complaints here
Outpatients
January 28, 2025
It's fine and my appointments are on time. I don't have any complaints.
Waited hours without food or drink
Imaging
January 28, 2025
I haven't got my results, it's terrible. I was moved from seat to seat and waited hours without any food or water for an MRI scan. The consultant told me I had to stay and said I couldn't go and get a sandwich. Next thing you know I'm being discharged.
Poor communication between services
Audiology
January 28, 2025
I had a letter the other day saying I had an appointment on the 30th but then received another asking if I wanted to stay on the waiting list. The problem is the services don't talk to each other.
Had to change the doctor
Imaging
January 28, 2025
My mom was referred to chest x-ray and then given two appointments and some nasal spray. The same doctors looked at it 3-4 times but didn't look properly. Then I requested a different doctor and he was the best.
Very good pharmacy
January 28, 2025
Really good. I have it transferred from the local pharmacy and they will get it ready for you. Very good pharmacy here.
This review is for The Harborne Ward
Other
January 27, 2025
My experience can only be described as 100 % positive ..
The staff from the HCA ‘s nurses, sisters, physiotherapists,
dieticians , auxiliary staff including housekeepers and catering were all excellent and of course the doctors and consultants were exceptional - great care - great empathy
Can not thank the team at Harborne Ward enough .
with the patients .
The staff from the HCA ‘s nurses, sisters, physiotherapists,
dieticians , auxiliary staff including housekeepers and catering were all excellent and of course the doctors and consultants were exceptional - great care - great empathy
Can not thank the team at Harborne Ward enough .
with the patients .
Busy and understaffed
January 27, 2025
They're always busy and understaffed. I used to have a positive experience with them but recently it has been bad. They just kept giving me painkillers instead of the right medication
Seen within 3 hours
A&E
January 27, 2025
I was seen at A&E within 3 hours. The staff were kind and helpful too.
10 hours waiting in A&E
A&E
January 27, 2025
I want to highlight that on 14th December I had a bad fall. Because the wait in A&E was so long the teeth I lost meant that the nerves had gone so the teeth could not be saved and now I have lost teeth. The nurse said if it was quicker they may have been able to do something. Over 10 hours wait.
