Reviews (2079)

Visit once a month

October 9, 2023
Once a month I have to go to the fracture clinic at the QE for examination of my ribs and left hand. Last year I was in a boxing match at college and my ribs and left hand was fractured.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your regular visits to the fracture clinic at Queen Elizabeth Hospital Birmingham - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Seen to at A&E within an hour

A&E
October 7, 2023
Excellent caring staff
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were seen quickly and well looked after by the staff during your visit to the Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Provided support and care.

October 5, 2023
I had bowel cancer and was treated here. They were great in providing me with support and care.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care and support you've received during your treatment for bowel cancer here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent treatment

October 4, 2023
My mom was treated at the QE for liver failure and the support she received was excellent.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that your mother was looked after and supported so well during her treatment for liver failure.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Referred for tests.

October 4, 2023
Occupational health referred me onto the chest clinic. The doctor will do kidney function and other tests here as they prescribed me medication but need to conduct tests before I can start them.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about your treatment and tests at Queen Elizabeth Hospital Birmingham - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

I can contact them anytime.

October 3, 2023
When I was finally diagnosed they have a full team of specialist nurses available 24 hours. I can call them, leave a message and the most suitable person will get back to me. I can contact them anytime.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you are being offered so much support by the specialist nurses looking after you and they are so easy to contact when you need them.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Helpful staff

October 3, 2023
I was referred there a few years ago for issues relating to pregnancy. They were very helpful but I had a miscarriage in the end. The staff were very helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are obviously really sorry to hear that ultimately you suffered a miscarriage we hope that we were as supportive and helpful as we could be during what must have been a very difficult time.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good treatment provided.

October 3, 2023
My mom went to A&E with back pain and was seen within an hour. Good treatment provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your mother was seen and treated quickly (and well) when visiting the Emergency Department with back pain.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

More BSL interpreters are needed.

October 3, 2023
Recently my mom had a triple bypass at Q.E. My mom is deaf and the place is not set up for people who are deaf. The care was good but they were not able to talk to her at all. More BSL interpreters are needed.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that there were issues with supporting your mother's communication needs when she was an inpatient.

We are keen to listen to your concerns in more detail, to try to help if there are any outstanding issues and also gain insight to improve the care and support we provide in future. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

Taking good care of my brother.

October 3, 2023
My brother has MS and regularly goes to QE. They are taking good care of him.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your brother is well taken care of at his regular MS appointments.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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