Northcroft Erdington CMHT

Terrible service waited months for prescription I lost my mom and partner 5 months apart, lost my head, they told me to go there for help. I got nothing, just told it natural process!!! I've decided to not bother with them no more and to self medicate, good job I wasn't drunk at the time because I'm still stewing, fuming, about that. Yes might be a natural process but to me, my worlds ended. Hate that place so much, who knows what will happen now. I know I'm getting worse. Thanks to useless Northcroft CMHT, for nothing, no help, no prescription waiting since September disgusted, so fuming!!!!!

I rang for 2 days in a state, my mom had died, I'm in a mess, begging for help, they tell go to them, I go there and told not to worry death is a natural process!! Give no help and wonder why we get worse, I have. Never been so disgusted in my life!!!!

I have a good experience with them. They're helpful and really good to me. They know what I want.

Really good. They see me face to face every week and I find them helpful. They take their time.

They weren't too bad. They talked to me and gave me medication. Checked how I was doing.

I was an inpatient for about two months. The care was okay and staff okay. I had to ask for everything even though I was on high dependency. I felt like I was in the wrong place but they ended up discharging me.

They have been helpful but I only have phone appointments, not face to face. They don't support me with much really. I get a depot injection every few months now.

CRHTT cannot assist you as they are a short term service by in the short term all that changes is meds and you're discharged before the meds have settled and being honest whilst you are still in crisis. The Drs mock you for neurodiverse traits which you can't help and some of the nurses are incredibly rude. I will point out there are some excellent nurses but they seem few and far between.
The community team don't necessarily help or are too late to respond, you can wait months for a med review which is a long time especially when it's not right and you've been discharged from CRHTT. The other issues you get are that they offer you an array of treatment post discharge which is unknown, or it got lost in the transfer or CMHT think you're not well enough to start treatment so low and behold you end up back with CRHTT because the issues aren't addressed and the cycle repeats.
I don't believe this is the fault of this hospital but i do believe there are systemic failings across the BSMHFT and also that treatment for neurodiverse patients should be subject to review because most of the time they are incorrectly assessing these traits as mental health issues and deeming you well as soon as you mask. Basically it's an exhausting experience where they try but the system is broken and the services available, limited or unreachable.

Each time medication changed, given follow up appointment in 8 months. No reviews to assess if helping. Poor initial assessment.

They're okay and see me every 4 months, try to see me face to face too. I did ask for counselling but they didn't give it to me. They give me injections every 4 weeks.