Reviews (33)

Alright

July 30, 2025
They're alright
Anonymous

Reply from Moseley Hall Hospital

Thank you for your feedback about Moseley Hall Hospital. If you'd to tell us more about your experience so that we can share this with the staff, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Didn't encourage me to get out of bed

Rehabilitation
July 29, 2025
I spent three weeks here for rehabilitation after a stroke. The nurse wasn't very encouraging to get out of bed. They just said no and I was getting myself up and walking because I didn't want to give in.
Anonymous

Reply from Moseley Hall Hospital

Thank you for your feedback about Moseley Hall Hospital, and we're sorry your experience was not entirely positive. If you'd like to tell us more so that we can look into this in more detail, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bhc@nhs.net.

Patient Experience Team


Provider responded

Too much talking

Rehabilitation
July 29, 2025
I was offered SALT and rehab. The only thing I would criticise them for is on the nights they were talking to each other, too much talking amongst themselves and there were zero to none of them as it was.
Anonymous

Reply from Moseley Hall Hospital

Thank you for telling us about your experience at Moseley Hall Hospital, and we're sorry about the noise on the ward at night. If you'd like to tell us more about this, so that we can look into it, please call our Patient Advice & Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

They were brilliant

Rehabilitation
July 29, 2025
Rehab was the best. They taught me how to walk and talk again. They were brilliant. A much better experience than another hospital.
Anonymous

Reply from Moseley Hall Hospital

Thank you for taking the time to tell us about your experience at Moseley Hall Hospital, we're very pleased it was positive. If you'd like to tell us more about the Ward you were on so that we can share your feedback with the staff, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Best hospital going

Rehabilitation
July 9, 2025
I had rehab after my stroke and the staff were brilliant. They made me comfortable. The best tea going and the best hospital going. Great bedside manner.
Anonymous

Reply from Moseley Hall Hospital

Thank you so much for your kind comments, we're really pleased your experience at Moseley Hall Hospital was positive. Feedback is always appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Not very useful

May 27, 2025
Not very useful at all at the bladder and bowel service. They said they could have done the appointment over the phone and not face to face which I thought unnecessary.
Anonymous

Reply from Moseley Hall Hospital

Thank you for your feedback about the Bladder and Bowel Service, and we're very sorry your experience was not a positive one. If you'd like to tell us more, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Cannot fault the care

January 14, 2025
The staff were fine, I see three different people for half an hour but it isn't enough to get to know someone. Then I've seen someone regularly for the past 2 years. It took three and a half years for diagnosis. I have appointments every 6 months and my medication sent to my local pharmacy. I cannot fault the care here.
Anonymous

Reply from Moseley Hall Hospital

Thank you for your feedback, it's very much appreciated. If you'd like to tell us more about which service cared for you at Moseley Hall Hospital, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855, or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Marvellous

Rehabilitation
January 7, 2025
Marvellous at the rehab centre. The care was good. I am happy there.
Anonymous

Reply from Moseley Hall Hospital

Thank you so much for your feedback, it's really appreciated. If you'd like to tell us more about the service you saw, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Care and staff were phenomenal

Rehabilitation
January 7, 2025
The best place. They taught me to walk and talk again and do everything.
The care was phenomenal. I was there the end of February until April. The best care and staff.
Anonymous

Reply from Moseley Hall Hospital

Thank you for taking the time to tell us about your experience at Moseley Hall Hospital. If you'd like to tell us more, so that we can share your lovely comments with the ward staff, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Initially good, went downhill

Rehabilitation
December 21, 2024
Various departments are better than others, SLT V.good,
Physio Poor, they gave up on my partner, suffered brain injury, would get agitated through no fault of his own, they just stopped said he was abusive and upset other patients in the gym, it’s so sad because he was progressing well, they took the opportunity away from him. General care some are good, others lazy, some just enjoyed winding him up.
Louise Jones

Reply from Moseley Hall Hospital

Thank you for taking the time to tell us about your partner's care at Moseley Hall Hospital. We're very sorry this was not a positive experience. If you would like to give us more detail so that we can look into this further, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

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Moseley Hall Hospital

Contact

0121 466 6000

Alcester Road
Birmingham
West Midlands
B13 8JL

Location

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