Modality Attwood Green Medical Centre

I called to arrange an appointment for vaccination, a member of staff answered and after I explained what I'm after, I was informed that they close in 2min and I should hang up and call in 15min and would be transferred to an alternative practice. I have pointed out that if my call was answered and its 2min to closing time my enquiry should be dealt with, reply to me was that: she only answered the call to see if its emergency. ...
absolutely ridiculous level of care/service... this practice had more name changes but some things just don't change!! Don't know why I even bother with them anymore. ..

Took my 2 and half year old child about ear infection, treated well and informed of service