Ley Hill Surgery Sutton Coldfield

I stood there for 15 minutes. Without an apology. Only me standing there. One of your receptionist was chatting away to another co worker. I heard the conversation which was nothing to do with her job. Talking personal and family. This is unacceptable. I stood there very patient. Was treated without courtesy or any significance. It was demoralising

They always answer the phone very quickly. Good with arranging appointments and providing vaccines for the children.

Registered in May, went to get repeat prescription and was told I’m now registered at Wembley London ??? then looked at me as if I was telling lies

Unable to get weight loss injection from GP. Despite him saying it would benefit me he just told me to buy private! I’ve done this but the support would have been better from my GP.

They're okay, they see us when they can. I try not to bother them. They have us referred on very quickly so no complaints there. Calling can take a while but I've got a bit of time to kill.

If you accept any doctor you may get one that day. If you want to see a specific doctor you're in a queue and you will have to wait, simple as that.

Long waits on the phone and rude reception team. It's impossible to see your GP.

Can't fault them, they're fantastic.

I get my vaccines here. A good service is always provided.

They've been good me. I used to go often. Staff are very good to me, very kind. I'm grateful for such a good service.