Jiggins Lane Medical Centre

You can only apply to speak to a doctor via the Internet. Then they may or may not phone you back at any time in the next 3 days. As someone who works for the NHS I can not have my phone on me whilst at work. So this is useless to me. I have 2 issues I need to see a doctor about, but have been putting it off for months now as it's too much hassle. Also, I am OK with using the Internet, but many older people struggle or simply won't have anything to do with it. These people are ignored and forgotten by the GP surgery.

The GPs and nurses listen to my issues and provide excellent support.

A very busy surgery but the doctors listen to you and provide very good care all of the time.

They are good at giving appointments and they registered baby too, really quickly. The doctors that I have seen there have been good. It's a good surgery.

Appointments are not easy to get unless you fill the forms in. You have to tell them you have an illness on them. I think they should also run more tests before the say you have a virus.

It's hard to get appointments.

Sometimes they can be good and sometimes poor. Their service delivery is a mixed bag.

Most of my appointments have been by phone. No face to face appointments at the moment.

Very good. I have never had any issues with them. They keep up with my diabetic reviews and I don't struggle to get appointments or getting seen.

I always ask for a specific doctor. If he is not there I will ask to see him the day he is available. I don't mind waiting.