Imperial Dental Group Limited - 280 Monument Road

Referred on for pain and an infection. Good at what they do.

My daughter was referred on for further treatment due to a hole in her tooth. They were very good.

Very professional dentist. He explains the procedures very well and make things very easy for the patient.

Tried to force me to pay for private cleaning despite it being medically necessary. Should be covered under band 1.
Eventually agreed to give me a deep clean below gum line to treat gum disease. Gave me a load of numbing injections then did no deep clean. Just a literal five minute scrape.
Refusing to remove a rotten wisdom tooth and two other teeth for two years. I've issued them a letter before claim

The tooth burst into skin and they said they couldn't do anything there and that she would need to be seen by a specialist dentist. They are very helpful in general.

They're okay, fine. I go every 6 months.

Not bad. good. They're okay.

I don’t usually do reviews but I had to for this fantastic dental practice who saw me through the NHS as an emergency today, Easter Saturday.
My own Bhandal practice was open but had no dentist in, (What use is that) so I contacted 111 who got a dental nurse to call me back to carry out an assessment and make an emergency referral.
Within 10 minutes, this practice called me back with an appointment 45 minutes later.
I’d been in agony with a back molar that needed to come out.
I don’t know anyone who likes going to the dentist but I must say this was a pleasant experience from start to finish.
Receptionist and other staff in reception area were all so lovely.
The lady dentist and dental nurse were absolutely fantastic. Talked to me through the procedure and made me very at ease.
I’ve had a lot of pain in the past when I’ve had the injections to numb my teeth but not today.
I didn’t even feel her extract the tooth.
I was given expert advice following the extraction, especially on how to prevent a dry socket which I’ve had previously and never ever want to have that pain again.
I would highly recommend this dental practice and if I could change and have these as my regular dentist I would.
Thank you ladies. You were all amazing

I waited 3 months for an appointment. They took some teeth out and couldn't get a follow up appointment so I had to wait a long time. They haven't been great following up.

I was taken off the list as they said they weren't taking on any new patients.