Heartlands Hospital
Feedback Rating
Based on 1502 reviews
Reviews (1502)
I give them 4 stars
June 17, 2025
The new services and facilities are alright. The staff are fine and the appointments and timings are fine. There is no parking after 9am it's terrible. We have to get here hours earlier to park the care. Overall the departments I will give 4 stars.
Helpful staff
June 17, 2025
Ward 19 staff were helpful.
Really good
Stroke services
June 17, 2025
Everything has been really good and everyone has been helpful at the stroke clinic.
So far its been good
Maternity
June 17, 2025
So far it has been good. The timing is slightly delayed. But overall it's been okay at maternity.
Overall a good experience at A&E
Accident and emergency services
June 17, 2025
A good A&E experience overall. I should have had my x-ray results in A&E but it was missed so had to have it done again. Aside from waiting times the doctors and service was good.
Nightmare at A&E
Accident and emergency services
June 17, 2025
My sister waited 6 hours before she was seen at A&E. It was a nightmare.
Long waits and rude staff
June 17, 2025
Long waits and rude staff all over the hospital.
A 12 hour A&E wait
Accident and emergency services
June 10, 2025
It's not personalised and it can be difficult with communication. Not approachable, especially in A&E. The main hospital isn't so bad. I had to wait 12 hours in A&E with my husband.
Much better maternity
Maternity
June 10, 2025
The care is much more personal here. They monitor you better too and call if anything is wrong. Communication is much better than at other maternity units. My only problem was travelling that distance.
Very good
Cardiology/heart medicine
June 10, 2025
The cardiovascular department is very good at discussing the results sent from Solihull and will tell me whether I need to have any follow up treatment.
