OHP-Greenridge Surgery

Alright, they are hard to get through on phone, you are in queue for long but once you get through they give me an appointment and do what they can over the phone or see you over the phone or face to face.

GP doesn't give appointments. Fill in an online form and you might get a phone call, I can't answer my phone at work if they do though.

Had to call many multiple times and hold for up to an hour to speak to anyone.

Average – went in today to get medication and that went well. You used to be able to phone for medicines but now they say it’s online but I can’t do stuff with computers.

Hard to get on phones. Can get appointments.

It is impossible to contact surgery by phone. Unable to see doctor for almost a year.

Very efficient, responded to online query and called me in to examine me that day and referred me on.

Very organised. Professional friendly efficient service

Great experience at Greenridge Surgery. Lovely, helpful staff and righfully pleased with what they have achieved.

As far as Covid vaccination concerned cannot fault them. However I do feel cut off from all other services. The technology access is not the best and trying to telephone is even worse with necessity to listen to pre recorded instructions and then if you are lucky enough to get an answer often referred back to on line