Forward Thinking Birmingham
Feedback Rating
Based on 67 reviews
Reviews (67)
Terrible service, don't know what they're doing
Outpatients
September 17, 2025
Rubbish service they transfer you to all different teams not one of them know what they're doing . Even my doctor agrees terrible service ... Don't use
Waiting 2 years+ so far
September 4, 2025
My young adult son has Autism. He also has ADHD. He has waited 2 years and 2 months so far for help and support. I have become severely disabled this year. He is now my carer. We are completely overwhelmed. His mental health is very low. I explained all this in a phone call. They just said might be a few months but maybe longer. They can’t say. Same as last year. It has been 2 years 2 months so far.
Turned down for help
April 15, 2025
My son was turned down for this programme. We have asked for help and there is nothing available.
Absolutely appalling.
Outpatients
March 20, 2025
No support no help for a child in need, fob you off. List goes on. Wouldn't bother!!
No offer of support
Outpatients
March 19, 2025
I'm on a waiting list and I have not heard from them. They've not offered any support whilst waiting for them.
Been with them since the start
Outpatients
February 28, 2025
Been with them since their foundation with my Schizophrenia. I will keep it short: Avoid!
11 year old with severe mental health issues
Outpatients
February 17, 2025
My 11 year old daughter has been passed from pillar to post with FTB. Her situation is now even worse but her case was closed. Since FTB have been involved she has self harmed & is actively seeking to end her life - they discharged back to GP saying she wasn't suicidal - absolutely shocking service that is letting young people down at every turn.
They rush appointments.
Outpatients
October 14, 2024
Medication has a good impact on me. They don't want to have face to face conversations anymore, it's all online. They do an assessment every few months. They rush the appointments.
Told to carry on which was dangerous
Outpatients
September 17, 2024
They told my son to carry on with his imaginary friend but it was getting dangerous and I wasn't comfortable with carrying it on. They then referred him onto CAMHS
You are on your own.
February 27, 2024
They aren't accessible. There is an 18 month waiting list and you only go over to their service if you have ADHD. If you have autism then you are on your own.
