Scott Arms Medical Centre

Absolutely dreadful. You have a wait on the telephone and getting to talk to a doctor is impossible. They are not seeing any patients. I think it’s disgusting that we have not had our surgery open now got nearly a year. Before it merged it was a brilliant surgery but I can’t say how disgusted I am. I really need to see a doctor but I know I won’t get an appointment.

Not great. Needed to be seen a few times but only getting telephone appointments. Not sure how they can diagnose anything properly for this that need seeing, such as back pain.

When our surgery was on its own we always had very good service when they had a new build and 3 practices joined together the service has been poor. 1st to get in contact or to see a doctor is more or less impossible. The phone system takes forever and whilst lockdown has been on the practice has been closed.