College Green Medical Practice - OHP

Always kind and helpful

No problem booking, I was asked to book my annual check and had no problem getting to speak to someone. The Doctors app was longer wait but I found her to be excellent.

Good

I was met by a very nice who was very good in what she was doing and very understanding especially when taking blood

The nurse who attended me was excellent and very helpful.

I would say the receptionist are very nice and appointment are booked with ease.
Antenatal appointment was good but the follow up experience from my assigned midwife was poor.
I guess it’s the load of work assigned to her.
After birth experience was excellent I did appreciate that, the immunization experience with the nurse was great. Had no issues at all with the doctor and nurse.
They didn’t leave me guessing and answered all my questions.
I like that the centre isn’t crowded and even if it is, I did say the staff are efficient and it is one of the best medical centre in Birmingham. Very neat and well coordinated.
I hope it remains like that for a long time

Direct and supportive staff, good work!!

Very, very good. Absolutely excellent as nothing is too much trouble for them and they are very very accessible with appointments and getting through to speak to someone. I cannot fault them.

As above

Practice assistant was charming and efficient and bloods painless!